FAQ

  • We are a design agency specializing in the creation of high-quality laboratory glass elements and installations. Our bespoke glassworks serve discerning clients in the cosmetics, pharmaceutical, and spirits industries. Combining expert craftsmanship with innovative design, we bring scientific precision and aesthetic sophistication to every project.

  • While our atelier is based in Germany, we primarily serve clients internationally, bringing scientific precision and aesthetic sophistication to the cosmetics, pharmaceutical, and spirits industries worldwide.

  • After receiving an inquiry, we guide our clients through every step of the project with personalized care. We begin by understanding your vision and requirements in detail. Before starting production, we provide a tailored proposal outlining the costs and delivery timeline specific to your order. This ensures full transparency and allows us to align expectations from the very beginning. Throughout the entire process, our team stays in close contact, ensuring the final result meets your needs perfectly.

  • We stand behind the quality of our craftsmanship and offer a guarantee on all our work. Should any issues arise, we take every concern seriously and work closely with our clients to find individual solutions. Our goal is to ensure your complete satisfaction by addressing and resolving any defects or concerns promptly and personally.

  • No. Our glass objects are designed exclusively for aesthetic and artistic purposes. While inspired by scientific forms, they are not intended for use in actual laboratory or industrial settings. Our pieces do not undergo standard testing and do not comply with technical norms such as DIN or ISO. They are not pressure-rated or chemically certified, and therefore not suitable for chemical reactions or functional laboratory use.

  • After your initial inquiry, we’ll help you select the right pieces for your project from our rental collection. Once availability and details are confirmed, you’ll receive a tailored offer including rental duration, costs, and logistics. All glass elements are carefully prepared, securely packaged, and shipped with clear handling instructions. After the event or project, items are returned to our atelier for inspection. We handle the entire process personally to ensure a smooth and reliable experience.

  • We primarily ship within the European Union. In certain cases, we also deliver to the UK and the United States. For international orders outside the EU, please contact us directly to discuss possibilities and shipping conditions.

  • Our clients come from a range of high-end industries, including luxury cosmetics, the pharmaceutical sector, as well as the world of aromas, essential oils, and fine fragrances. We collaborate with brands and creatives who value precision, aesthetics, and individuality in glass design.

  • Absolutely. We place great importance on treating each client and project with the highest level of confidentiality. All sensitive data, designs, and information are handled with care and discretion. Ensuring that our clients feel secure and uniquely supported is a core part of our approach.

Close-up of a microscope focusing on a glass slide with a specimen.